How does the booking process work?
- We recommend customers to book on website.
- You must provide information such as the date of the tour, package interested, and the number of people.
- You will receive a confirmation email from us after the payment is completed.
- Simply come to Organic Park on the day and show us the confirmation email to exchange for the tickets.
How do I pay?
You can pay in 2 ways:
- Online: Simply go to BOOK NOW, choose a package you are interested in, add the right package & number of people to cart, checkout, and pay through the method of Paypal.
- Direct Bank Transfer: You may book through WhatsApp if you prefer to pay by direct bank transfer.
What if I need a refund?
- Ticket purchases once confirmed are final and are not refundable or changeable. Please check the selected schedule information carefully before check-out.
- Duplicate transactions are also not refundable because duplicate transactions block other customers from purchasing tickets. There will be no refund for any unused or partially used services.
- Not refundable due to rain or bad weather. If you arrive and we have had to cancel due to severe weather and you cannot visit. You will be given with a code to postpone your visit to another day within 1 year or what we will do is give you a list of other things you could do in the area.