FAQ

How does the booking process work?

  1. We recommend customers to book on website.
  2. You must provide information such as the date of the tour, package interested, and the number of people.
  3. You will receive a confirmation email from us after the payment is completed.
  4. Simply come to Organic Park on the day and show us the confirmation email to exchange for the tickets.

How do I pay?

You can pay in 2 ways:

  1. Online: Simply go to BOOK NOW, choose a package you are interested in, add the right package & number of people to cart, checkout, and pay through the method of Paypal.
  2. Direct Bank Transfer: You may book through WhatsApp if you prefer to pay by direct bank transfer.

What if I need a refund?

  1. Ticket purchases once confirmed are final and are not refundable or changeable. Please check the selected schedule information carefully before check-out.
  2. Duplicate transactions are also not refundable because duplicate transactions block other customers from purchasing tickets. There will be no refund for any unused or partially used services.