{"id":424,"date":"2018-01-21T16:48:33","date_gmt":"2018-01-21T08:48:33","guid":{"rendered":"http:\/\/zenxin.com\/park\/?page_id=424"},"modified":"2022-10-31T13:08:51","modified_gmt":"2022-10-31T05:08:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/zenxin.com\/park\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"row row-full-width row-solid\"  id=\"row-1583711396\">\n\n\t<div id=\"col-945549906\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255,255,255);\" >\n\t\t\t\n\t\t\t\n\t<div id=\"gap-1848653818\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1848653818 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<h1 style=\"text-align: center;\"><strong>FAQ<\/strong><\/h1>\n<h3><strong>How does the booking process work?<\/strong><\/h3>\n<ol>\n<li>We recommend customers to book on website.<\/li>\n<li>You must provide information such as the date of the tour, package interested, and the number of people.<\/li>\n<li>You will receive a confirmation email from us after the payment is completed.<\/li>\n<li>Simply come to Organic Park on the day and show us the confirmation email to exchange for the tickets.<\/li>\n<\/ol>\n<h3><strong>How do I pay?<\/strong><\/h3>\n<p>You can pay in 2 ways:<\/p>\n<ol>\n<li>Online: Simply go to <a href=\"https:\/\/zenxin.com\/park\/booking\/\" target=\"_blank\" rel=\"noopener noreferrer\">BOOK NOW<\/a>, choose a package you are interested in, add the right package &amp; number of people to cart, checkout, and pay through the method of Paypal.<\/li>\n<li>Direct Bank Transfer: You may book through WhatsApp if you prefer to pay by direct bank transfer.<\/li>\n<\/ol>\n<h3><strong>What if I need a refund?<\/strong><\/h3>\n<ol>\n<li>Ticket purchases once confirmed are final and are <strong>not refundable or changeable<\/strong>. Please check the selected schedule information carefully before check-out.<\/li>\n<li>Duplicate transactions are also <strong>not refundable<\/strong> because duplicate transactions block other customers from purchasing tickets. There will be no refund for any unused or partially used services.<\/li>\n<li><strong>Not refundable<\/strong>\u00a0due to rain or bad weather. If you arrive and we have had to cancel due to severe weather and you cannot visit. You will be given with a code to postpone your visit to another day within 1 year<strong> or<\/strong> what we will do is give you a list of other things you could do in the area.<\/li>\n<\/ol>\n\t<div id=\"gap-1415262762\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1415262762 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-945549906 > .col-inner {\n  padding: 15px 15px 15px 15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-1583711396 > .col > .col-inner {\n  padding: 0px 31px 0px 30px;\n}\n<\/style>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":102,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_joinchat":[],"footnotes":""},"_links":{"self":[{"href":"https:\/\/zenxin.com\/park\/wp-json\/wp\/v2\/pages\/424"}],"collection":[{"href":"https:\/\/zenxin.com\/park\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zenxin.com\/park\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zenxin.com\/park\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zenxin.com\/park\/wp-json\/wp\/v2\/comments?post=424"}],"version-history":[{"count":24,"href":"https:\/\/zenxin.com\/park\/wp-json\/wp\/v2\/pages\/424\/revisions"}],"predecessor-version":[{"id":5389,"href":"https:\/\/zenxin.com\/park\/wp-json\/wp\/v2\/pages\/424\/revisions\/5389"}],"wp:attachment":[{"href":"https:\/\/zenxin.com\/park\/wp-json\/wp\/v2\/media?parent=424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}